We are writing to inform you of a maintenance of the PORTERS system that will result in a complete service interruption. This maintenance is part of our ongoing efforts to enhance the security and reliability of our services. We understand the inconvenience this may cause and appreciate your understanding and cooperation.
■ Details
For the purpose of enhancing our security measures, we will be performing a database transition.
■ Schedule
Saturday, 2024/08/10 22:00 ～ Sunday, 2024/08/11 3:38 JST
Note: As initially reported, service was resumed as soon as it was completed.
1. IMEX
Due to operational issues with IMEX at the completion of maintenance, emergency measures were taken. The restart time for IMEX is as follows:
August 11, 2024 (Sunday) 5:32 JST
2. App List
An issue was identified where the “App List” screen in PORTERS was not displaying correctly. An emergency fix was released and the issue has been resolved. The release time for the fix is as follows:
August 11, 2024, 9:02 JST
→ 【Done / Fixed】 2024/08/11 PORTERS 8.1.14 Release Notes
3. Duplicate Check
Fixed a problem in which the "Duplicate Check Function" and "Duplicate Check Re-execution" functions did not work properly.
Duplicate checks have been completed once again for data registered before the release.
Date: 2024/08/12(Mon) 07:00 JST
→ 【Done / Fixed】 2024/08/11 PORTERS 8.1.15 Release Notes
The "Duplicate Check Function" has been corrected to avoid a system error that occurs once every several times.
For the duplicate check that resulted in an error, we took a temporary measure to repeat the rerun for 10 minutes until the check was completed normally.
* A similar error occurred with the automatic duplicate check for new registrations. We apologize for this.
Restoration Date：2024/08/14(Wed) 11:10 JST
4. Due to the recent maintenance, the order of graph displays in the report function has been altered. We have made corrections to restore it to its original state.
Date: 2024/09/03(Tue) 7:50 JST
→ 【Done】 2024/09/03 PORTERS 8.1.16 Release Notes
We apologize for any inconvenience caused.
■ Scope of Impact
There will be a comprehensive cessation of PORTERS services, including all features of the application and API.
Behavior and Points to Note During Maintenance for Various Functions and the PORTERS Apps
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Batch Processing
Any ongoing batch processes (such as import, export, bulk update, bulk email sending, etc.) will be interrupted once the service downtime is reached. Please plan to complete these processes before the service downtime.
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API
Access attempts during maintenance will result in errors. Therefore, for example, it is recommended to display a notice indicating maintenance on the job seeker’s public site entry form in advance, as necessary.
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Web Parts
For web pages that have Web Parts deployed, the job list will not be displayed. The entry form will appear and can be filled in, but after clicking the entry button, an error message will appear stating that the entry could not be registered, and the entry will not be registered in PORTERS. Please note that the information entered in the entry form can be confirmed by the entry error notification e-mail. Please consider taking measures in advance, such as displaying a maintenance notice on the site pages where Web Parts are deployed.
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IMEX / CV-Parsing
Data entered during maintenance will be imported after maintenance is completed. JOB postings will also be integrated after maintenance. The management screen and CV-Parsing screen will display a maintenance notice during this time.
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ZLOSS
During maintenance, both the applicant-facing screens and the management screens will display a notice indicating maintenance. A message such as “Please access again after ○ o’clock” is planned to be shown.
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PORTERS MA
If email delivery is scheduled during maintenance work, it will result in error and will not be sent.
E-mail deliveries that were not sent due to errors are displayed as "Failed" in the delivery history on the MA settings screen. (However, if a delivery is scheduled for 8/10 (Sat) at 22:00, the pre-delivery-preparation process will begin at 21:00, and the email will be sent at 22:00.) If mail delivery is scheduled for the scheduled maintenance time, please consider temporarily suspending the mail delivery beforehand.
Additionally, attempting to access the management screen during maintenance will result in an error and will not be displayed.
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RAN System Integration App
Integration will occur after the completion of maintenance.
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Third-Party Apps
For third-party apps, please contact the developer/provider for more information. Our company is currently contacting the developers/providers sequentially. When contacting the developer/provider, please mention the name of the app and that the inquiry is related to this maintenance.
We sincerely regret any disruption this may cause and greatly appreciate your understanding and cooperation in this matter.