For inquiries regarding how to operate the system, confirmation of specifications, or issues that may appear to be system malfunctions,
please contact our Help Desk.
You may reach us by email or phone.
Phone: +81-50-1724-5300
Email: hrbc-support@porters.jp
Business Hours: Weekdays only from 9:00 to 18:00 JST
(Please note that depending on the nature or timing of your inquiry, our response may be provided on the next business day or later.)
(Please note that depending on the nature or timing of your inquiry, our response may be provided on the next business day or later.)
Please note that inquiries regarding system operations or contractual matters should be directed to your sales representative.
When contacting us by email, we would greatly appreciate it if you could attach screenshots that illustrate the issue you are experiencing, as this will help us better understand the situation.
Thank you very much for your cooperation.
Please note that, due to unavoidable circumstances, the inquiry form is currently closed.
We apologize for any inconvenience this may cause and kindly ask that you contact the PORTERS Help Desk directly using the information above.