For inquiries regarding operation questions, specification confirmations, or issues that may be considered defects, please contact us via the PORTERS Help Desk.
We also accept direct inquiries; however, depending on the content, using the inquiry form below and answering the questionnaire in advance may help ensure smoother communication, which we would greatly appreciate.
To avoid any miscommunication,
we would appreciate it
if you could provide a screenshot that clearly shows
the issue you are experiencing
(including the entire browser window with the address bar visible).
Please be mindful when handling any sensitive information.
Email Address : hrbc-support@porters.jp
Phone Number : +81-50-1724-5300 (Japanese only)
Business Hours : Weekdays only 9:00 - 18:00 (Japan Time)
(Depending on the content of your inquiry and the time,
responses may be provided on the next business day or later.)
* For consultations regarding operational methods or inquiries related to your contract,
please contact your sales representative.