We would like to inform you that, effective Thursday, October 30, 2025, the PORTERS Helpdesk phone number will be changed.
We sincerely apologize for any inconvenience this may cause and appreciate your kind understanding.
PORTERS Helpdesk
New Phone Number (Effective from October 30, 2025)
TEL +81 (0)50-1724-5300
▽Business Hours
9:00 AM – 6:00 PM JST (excluding weekends and public holidays, as well as the New Year holiday period)
New Phone Number (Effective from October 30, 2025)
TEL +81 (0)50-1724-5300
▽Business Hours
9:00 AM – 6:00 PM JST (excluding weekends and public holidays, as well as the New Year holiday period)
Please note the following regarding the Helpdesk operations after October 30, 2025:
- When we make outbound calls, we will use the new phone number listed above.
- For the time being, calls to the old number[TEL: +81 (0)3-6455-4747] will still be accepted and automatically forwarded to the new number.
- In some cases, the old number may still appear in our notifications and published materials. These will be updated gradually.
- There are no changes to other contact details such as service content, support structure, personnel, or email address.
- The Helpdesk phone support is available in Japanese only. Support in other languages is not provided.
- For inquiries regarding contracts, billing, detailed operational consultations, or requests for web-based meetings, please contact your assigned sales representative.