ZLOSS: Getting started.

･ Begin using the app

･ Candidate settings

• Entry form
• Questionnaire Form
• Duplicated Resume
• Email customization
• Wording customization - Top screen
• Wording customization - Reservation/Completion screen

･ Agent settings

• Calendar service
• Phases

･ Meeting Settings

• Segment
• Holidays
• Other Settings
   

･ Preview

• Sharing URLs

･ Semi-automate the URL creation

Begin using the app.

Please complete the required settings to utilize ZLOSS.

Open the HRBC Apps List, and find the ZLOSS app. Click "Go to subscribe screen" to begin using ZLOSS. Please note that ZLOSS is free as long as you are a paid HRBC user.

Click the following link if you can't find the ZLOSS app on the screen.

https://zloss.porterscloud.com/external/hrbc/oauth/activation/callback/?subscribe

You may see the authorization request screen. Please read it through and accept it if everything looks fine.

It will take several minutes to load and synchronize initial data. It will automatically jump to the screen like the above image.

We recommend you bookmark this page to revisit the ZLOSS admin console.

There's some red circle on the left menu. You can erase them by completing settings and ZLOSS is ready once you erase all of the red circles.

Candidate settings

Candidates on ZLOSS will see the entry form, appointment calendar, and questionnaire form in this order.

Entry form

You can customize the entry form. In the initial state, you can find a name and email address. Those two are essential for ZLOSS and you can't delete them. You can add any number of questions here, however, we recommend you 6 or fewer questions here. Too many questions may cause a high bounce rate.

You can synchronize the HRBC fields and users by clicking the "Sync HRBC items" button. It is useful when you add a new field and/or a new user. The synchronization happens every night, so don't need to click it every time you log in to the ZLOSS console. Please don't forget to reload the page if you have successfully synchronized the HRBC data.

Clicking the "Add" button or edit button shows you the dialog above.

• Form Name: The form title for candidates. (e.g. Please enter your name.)
• HRBC Item: The field to save data.
• Placeholder: Placeholder of the form. (e.g. Larry M. Becker)

You can choose if the field is required or not.

You can set the data range when the HRBC item is either numerical or age type. ZLOSS skips the date arrangement if the input of the candidate is out of that range.

So for instance, if you set the age is up to 35 years old, then 36+ years old candidates can't choose the interview dates. Please note that even if ZLOSS skips the date arrangement, ZLOSS still registers the data to HRBC.

You can set the data range when the HRBC item is an option (radio box, check box, or radio button). ZLOSS skips the date arrangement if the input of the candidate is out of that range.

The form item which has a data range condition must be required. You can't set it as an optional item.

Questionnaire Form

Questionnaires are shown after finishing the interview arrangement.

The functionality is almost the same as the entry form, but you can't make any forms required and can't set the data range for filtering.

Duplicated Resume

ZLOSS can skip the candidates who already exist on HRBC. If you want to do so, please choose which phase should be skipped. The data is considered as duplicated when any of the following conditions is satisfied:

1. Perfect match of email addresses.
2. Perfect match of phone numbers.
3. Perfect match of the combination of the birth date and full name.

Email customization

You can edit the template of automated emails.
*The sender of all notification e-mails from ZLOSS is “noreply@mailgun.porters.jp”.

Clicking "Apply default template" inserts the email template.

Wording customization - Top screen

You can configure the screen that candidates will see first.
A preview is displayed on the right side.

• Eye-catching image: The image at the top page. (jpg, png, gif)
• Image word: Overlay words on the image. (Optional)
• Headline: The headline underneath the image.
• Subtitle: The subtitle underneath the headline.
• Message: Detailed explanation underneath the subtitle. Please write some explanation why candidates see this screen (ZLOSS).
• HTTP link of Terms of Use: You can use your own link for Terms of Use. The default is for ZLOSS.
• Title of Terms of Use: You can change the name of the link, e.g. Privacy Policy.

Wording customization - Reservation/Completion screen

You can configure the Reservation screen where candidates book their interviews, as well as the Completion screen that appears after the booking is successfully completed.
A preview is displayed on the right side.
You can also configure the English version of the settings. (If the candidate’s browser language is set to English, the English version will be displayed automatically.)
When you click the "Apply default template" button, a standard template prepared in advance will be inserted.
You can create multiple settings as Sentence templates using the [Add] button on the Reservation screen.
You can then specify which template to use for each Segment.
You can rename the sentence template by clicking the [Edit] button.

Reservation screen

• Replacement wording : All text expressed as "Interview" by default can be replaced in bulk with any expression. (Highlighted in orange in the image above)
• Message : The entire guidance text shown after the screen title ("○○ Settings") can be replaced with any sentence. (Highlighted in light blue in the image above)

Completion screen

• Replacement wording : All text expressed as "Interview" by default can be replaced in bulk with any expression. (Highlighted in orange in the image above)
• Message : The entire guidance text shown after the screen title ("○○ Reservation Completion") can be replaced with any sentence. (Highlighted in light blue in the image above)

Agent settings

Calendar service

You can connect to the Google Calendar or Outlook here.

Connect to Calendar

The benefits of synchronization with Google Calendar or Outlook are as follows:

• Avoid double booking with other irrelevant events.
• Events are automatically created on the interviewer's calendar.
• Online meeting links such as Google Meet or Microsoft Teams Meeting will be provided automatically.

We recommend connecting them if your organization uses Google Calendar or Outlook on daily basis.

To synchronize calendars, please use the admin account of Google/Microsoft which can add a new third-party app.

ZLOSS creates an event through an "Event Owner" account. Please refer to the help page of Event Owner for more detail.

Please tell ZLOSS which HRBC users should be considered as interviewers on your left: "Interviewers (HRBC users)". Then please tell ZLOSS which calendar account is the corresponding calendar for each interviewer.

The troubleshooting may help you if you have a connection issue.

All the interviewers in segments should have corresponding calendars. Segment settings should be explained later.

No need for a calendar

Please check "No need for calendar linkage" and hit the save button.

Phases

Define the HRBC Resume Phase when:

• the candidate submits the entry form (before fixing the interview date).
• the candidate books an interview schedule.
• a candidate has already been registered on HRBC.
• the entry conditions are not matched and the schedule adjustment is skipped.
• (optional) a reminder email is sent to the candidate.

Meeting settings > Segment

"Segment" can be considered as a group of interviewers. You can set not only the interviews but also available slots and maps and more for each segment.

There are two segment templates, "Select a person" or "Select a place", but the functionalities are the same. The difference between them is only the words. Try to choose them if it's hard to come up with appropriate sentences.

・Segment name

This is visible for candidates. So it should be obvious and insightful for them. 

・Interview method

You can choose an online interview, face-to-face interview, and/or phone interview. No map.

Please note that if you don't connect to the third-party calendar, the meeting URL or meeting room won't be provided. Google Calendar creates Google Meet URL, and Outlook creates Teams Meeting URL.

・Image/description

Images and descriptions are not required, however, they are quite useful to fascinate candidates and move forward. Please input your office address, building image, interviewer profile, etc.

・Interview day

Set the available days of the week and hours.

If you connect to the third-party calendar, ZLOSS finds available slots based on the segment settings and interviewers' calendars.

If you don't connect to the third-party calendar, ZLOSS only checks the former interview bookings to avoid the collision.

・Interviewer

Choose the interviewers of the segment. You can choose the sort order of interviewers.

・Email template

When an interview appointment is successfully booked, a notification email will be sent to the person who made the reservation. The content of this email is determined by specifying an email template.
(Please edit the email template under “Candidate Settings > Email customization.”)

・Sentence template（Reservation/Completion screen）

Select the template configured under “Wording Customization – [Reservation/Completion screen]”.
By default, a standard template is set. If you have created multiple wording customizations and wish to use different templates depending on the situation, please make your selection here.

・Show Hide

Toggle “Show/Hide”. Hiding prevents appointments from being booked through that segment. Use this when temporarily making it unavailable.
※ This function applies only to entries from URLs that do not specify a specific segment. It does not function for URLs that specify a specific segment.

Meeting Settings > Holidays

You can choose the holiday calendars by country. When you do so, the national holidays are automatically applied to your (virtual) calendar and the interviews will be skipped on those days. If you don't want to skip a specific holiday, check the right box. 

Also if you have a special company holiday, create one on your top right button. You have to enter it every year.

Other Settings

This is the last setting.

Please provide a random email on the "Forwarding destination of emails via recruiting media". This is not used now.

And provide email addresses on the "Notification destination when a system error occurs". For instance, errors may happen when you delete the fields on HRBC which is used on ZLOSS.

Preview

You can now eliminate all the red marks and can show the "Sharing URLs".

URLs that you can generate here are your unique URLs. Copy and paste this URL on your website or reply email on the recruiting media.

You can create any number of URLs.

Up to 50 records are displayed per page, and you can navigate to the next page from the bottom of the screen.

"Persisted URL" can be used any time, on the other hand, "One-time URL" will be vanished after the successful entry.

Search

This feature has been added since ZLOSS v4.4.0 released on January 13, 2026.

You will now be able to search for URLs using Name, Segment name, Interviewer, and Candidate Name.

Both Persisted URLs and One-time URLs are included in the search scope.

The search will return results that partially match the entered text.

The search conditions for multiple fields are combined using an AND condition.

　ex.) If you enter Name: "AAA" and Segment name: "BBB" and perform a search, the results will include URLs where Name partially matches "AAA" and Segment name partially matches "BBB".

Create a new URL

・Name

URL name which isn't shared with your candidates.

・Segment name (optional)

Choose one if you want to pre-select the segment.

・Intervier (optional)

Choose one if you want to assign an interviewer beforehand. You have to choose the segment first.

・Resume ID (optional)

If there are existing data on HRBC, you can set the Resume ID here. In that case, the entry form is skipped and the candidate can directly go to date arrangement.

・This URL is valid only once. (optional)

Invalidate the URL upon the successful entry.

Semi-automate the URL creation

You can automate the task of specifying a Resume ID using the PORTERS Action-Menu.

The URL of ZLOSS is the same as the one on the "Sharing URLs" page. You can utilize the query parameters to input the data automatically. ( {tenant-name} should be replaced to your own tenant name. Check your ZLOSS URL by clicking here.）

e.g. https://{tenant-name}.zloss.porterscloud.com/admin/send-urls?url-name={{Resume.P_Name}}&resume-id={{Resume.P_Id}}&submit=1

Available parameters are as follows: