【Incident Report】2022/12/26 PORTERS Access

*Unless otherwise stated, times and dates are given in Japan Standard Time (JST) with a 24-hour format.


■Affected systems
PORTERS


■Occurrence
From December 26th, 2022, 16:33 to December 26th, 2022, 16:42

 

■Affected services
PORTERS

 

■Cause of the issue
The web server used to display the Porters application became unstable.
The web server became unstable because it could not connect to the cache server.


■Actions
We are repairing the root cause of the problem to avoid it happening again.

We apologize for any inconvenience this may have caused. We thank you for your continued use of PORTERS and look forward
to continuing our partnership well into the future.

 

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