Recently some services of PORTERS were unstable and/or interrupted, and we sincerely apologize to our customers for any
inconvenience caused.
Here is a report detailing the issue and our steps to avoid its recurring.
*Unless otherwise stated, times and dates are given in Japan Standard Time (JST) with a 24-hour format.
■ Affected systems
PORTERS
■ Occurrence
PORTERS: From March 31st, 2023, 15:54 to March 31st, 2023, 15:57
■ Affected services
- PORTERS: Instabilit
■ Cause of the issue
A database connection error was detected, so a switch to the standby database server was performed. As a result, the system became
unstable for about 3 minutes.
We apologize again for any inconvenience this may have caused. We thank you for your continued use of Porters HRBC and look
forward to continuing our partnership well into the future.