2019-08-08 09:47
2019-08-08 09:56
Resolved
HR-Business Cloud
The sending and receiving of emails, as well as the browsing of emails were unavailable.
[Cause of the malfunction]
A failure in the Mail Service server caused the sending, receiving and browsing of emails to become unavailable.
[Measures taken to prevent future occurrence]
A monitoring alert for the Mail Service server has been configured so that if the same failure occurs in future, we will be able to respond immediately to restore the service.
We are working on a fundamental solution to prevent this problem from occurring. We will send report as soon as we make progress.
A failure in the Mail Service server caused the sending, receiving and browsing of emails to become unavailable.
[Measures taken to prevent future occurrence]
A monitoring alert for the Mail Service server has been configured so that if the same failure occurs in future, we will be able to respond immediately to restore the service.
We are working on a fundamental solution to prevent this problem from occurring. We will send report as soon as we make progress.