【Malfunction Report】2020/04/10 HR Business Cloud Access

2020-04-10 14:27
2020-04-10 18:10
 
The domain [porterscloud.com] that is used to access HRBC was temporarily inaccessible. As a result, messages such as "This site cannot be accessed" was displayed on customers' browser, and it was impossible to connected to HRBC and related  services.

 

Cause
It is described in the attached Malfunction Report.
 
Future Measures
We will review the method of managing important information in service operation, including domain management, systematically manage notifications and alerts from third parties such as registered businesses, or manage important tasks in the organizational level and work to implement permanent measures to prevent recurrence.
 
Malfunction Report
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