2021-06-22 15:50
2021-06-22 16:00
Resolved
HR-Business Cloud
Sending emails
Viewing the list of emails sent and received
Viewing the list of emails sent and received
[Cause of the incident]
All the servers for sending emails were not working properly because of insufficient memory. This prevented users from
sending emails and viewing emails already sent and received.
[Measures taken to prevent future occurrence]
We will investigate the root cause of this memory issue and fix it as soon as possible.
Along with that investigation we’ll make perform zero-downtime maintenances on each server to prevent the same issue.
All the servers for sending emails were not working properly because of insufficient memory. This prevented users from
sending emails and viewing emails already sent and received.
[Measures taken to prevent future occurrence]
We will investigate the root cause of this memory issue and fix it as soon as possible.
Along with that investigation we’ll make perform zero-downtime maintenances on each server to prevent the same issue.