【Incident Report】2021/10/04 HR Business Cloud Access

2021-10-04 11:25
2021-10-04 11:35


2021-10-04 19:12
2021-10-04 19:26
[Cause of the incident]
HRBC uses its search engine to show the list view and detail view. The search engine was not working properly because of getting the unexpected overload.
[Measures taken to prevent future occurrence]
We found the cause of heavy load and put effort to remove its root cause. Also, while waiting for the completion of the work, we tighten up the monitoring policy of database to prevent the unexpected system failure.


We apologize for any inconvenience this may have caused.
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