【Incident Report】2021/10/14 HR Business Cloud Access

2021-10-14 09:47
2021-10-14 09:53
 
[Cause of the incident]
We deployed the latest version of HRBC at that time, but a human error happened, and its proxy server stopped working.
 
[Measures taken to prevent future occurrence]
We will double check the release procedure even if it won’t affect to the production directly. Also we will remove the manual processes and automate them to avoid human errors.

 

We apologize for any inconvenience this may have caused.
 
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